The Buyer has the right to withdraw from the products purchased through our e-Store without providing a reason within 14 (fourteen) days, if they have not been used, damaged or their appearance has not changed significantly, which means that only such changes have been made to the appearance of the goods or their packaging which were necessary to examine the goods received. The Buyer must exercise this right responsibly and return the goods in the proper original packaging, as well as return all parts included in the set of goods. The costs of returning the goods must be covered by the Buyer. The goods must be returned to the Seller’s service center, which is located at Pärnamäe tee 4a, 11914 Tallinn.
Upon receipt of the returned goods and assessing their quality, the Seller shall return the money paid for the goods and delivery to the Buyer within 14 (fourteen) days of the return of the goods. If only part of the goods is returned, the shipping cost will only be reimbursed if the other goods in the same order, when purchased only, would have been subject to a lower shipping cost than when the goods were returned with the returned goods and only to the extent of that shipping cost. difference. If a method of returning the goods other than the one offered by the Seller was chosen and therefore disproportionate or very high costs have been incurred, the Seller is not obliged to cover the costs of returning such goods. The goods must be returned in the original package (with a user manual if it was delivered with the goods). When returning the goods, an invoice and order number must be submitted.